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Getting Started

It takes just a few minutes to get started with Santander Mobile Banking.




Already a customer?
• You’ll need your Personal ID, Security Number, phone number and/or email address that you’ve registered with us.
• Open the app, select ‘Log on’ and enter your details
If you’ve forgotten any details or have any issues logging in, please see our help guides at www.santander.co.uk/personal/support/ways-to-bank/on-your-mobile


New to Santander?
• You can open a Personal Current Account using our app. For other types of account, please visit www.santander.co.uk.
• Simply open the app and select ‘New Customer’.
• You’ll need a U.K. Driving Licence or U.K. passport, if you don’t have either of these you can open an account at www.santander.co.uk or by contacting us.
• We’ll guide you through the application process to set up your account.
This is a new process so there's currently some restrictions. We’re hoping to include more account types and I.D. options soon.

Once set up be sure to allow ‘push notifications’ to see messages from us on your phone’s home screen.

Remember:

• Never share a One Time Passcode (OTP) or your Security Number with anyone. Not even a Santander employee.
• Santander will never call to ask to log on to your mobile device or computer, or ask you to download any type of software.

Interest rates within our App Store images are for visual purposes and may not be the latest rates.



(English language only)



Santander Mobile Banking will not run on devices that have been jailbroken.

Please make sure you have the latest Apple software on your phone so that our app runs smoothly. Your device will need to be running iOS version 13 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking at www.santander.co.uk to access your accounts.


Apple, Touch ID and Face ID are trademarks of Apple Inc. registered in the US and other countries. App store is a service mark of Apple Inc.



Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.

Getting Started

It takes just a few minutes to get started with Santander Mobile Banking.




Already a customer?
• You’ll need your Personal ID, Security Number, phone number and/or email address that you’ve registered with us.
• Open the app, select ‘Log on’ and enter your details
If you’ve forgotten any details or have any issues logging in, please see our help guides at www.santander.co.uk/personal/support/ways-to-bank/on-your-mobile


New to Santander?
• You can open a Personal Current Account using our app. For other types of account, please visit www.santander.co.uk.
• Simply open the app and select ‘New Customer’.
• You’ll need a U.K. Driving Licence or U.K. passport, if you don’t have either of these you can open an account at www.santander.co.uk or by contacting us.
• We’ll guide you through the application process to set up your account.
This is a new process so there's currently some restrictions. We’re hoping to include more account types and I.D. options soon.

Once set up be sure to allow ‘push notifications’ to see messages from us on your phone’s home screen.

Remember:

• Never share a One Time Passcode (OTP) or your Security Number with anyone. Not even a Santander employee.
• Santander will never call to ask to log on to your mobile device or computer, or ask you to download any type of software.

Interest rates within our App Store images are for visual purposes and may not be the latest rates.



(English language only)



Santander Mobile Banking will not run on devices that have been jailbroken.

Please make sure you have the latest Apple software on your phone so that our app runs smoothly. Your device will need to be running iOS version 13 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking at www.santander.co.uk to access your accounts.


Apple, Touch ID and Face ID are trademarks of Apple Inc. registered in the US and other countries. App store is a service mark of Apple Inc.



Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.

Getting Started

It takes just a few minutes to get started with Santander Mobile Banking.




Already a customer?
• You’ll need your Personal ID, Security Number, phone number and/or email address that you’ve registered with us.
• Open the app, select ‘Log on’ and enter your details
If you’ve forgotten any details or have any issues logging in, please see our help guides at www.santander.co.uk/personal/support/ways-to-bank/on-your-mobile


New to Santander?
• You can open a Personal Current Account using our app. For other types of account, please visit www.santander.co.uk.
• Simply open the app and select ‘New Customer’.
• You’ll need a U.K. Driving Licence or U.K. passport, if you don’t have either of these you can open an account at www.santander.co.uk or by contacting us.
• We’ll guide you through the application process to set up your account.
This is a new process so there's currently some restrictions. We’re hoping to include more account types and I.D. options soon.

Once set up be sure to allow ‘push notifications’ to see messages from us on your phone’s home screen.

Remember:

• Never share a One Time Passcode (OTP) or your Security Number with anyone. Not even a Santander employee.
• Santander will never call to ask to log on to your mobile device or computer, or ask you to download any type of software.

Interest rates within our App Store images are for visual purposes and may not be the latest rates.



(English language only)



Santander Mobile Banking will not run on devices that have been jailbroken.

Please make sure you have the latest Apple software on your phone so that our app runs smoothly. Your device will need to be running iOS version 13 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking at www.santander.co.uk to access your accounts.


Apple, Touch ID and Face ID are trademarks of Apple Inc. registered in the US and other countries. App store is a service mark of Apple Inc.



Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.

Use Touch ID, Face ID or your Security Number to quickly access your accounts, including your mortgage. You can pay your bills, friends, and mobile contacts with ease.

Business customer? Download our ‘Santander Mobile Business Banking’ app.

Manage your accounts
• Go paper-free and manage your settings.
• View your statements and documents.
• Use our 24/7 ‘Chat’ service to ask your banking questions.
• See your running account balances and transaction history.
• Check pending transactions for your current account and credit card.
• Arrange mortgage overpayments or change to a new deal with us.
• Report your credit or debit card as lost, stolen or damaged.
• Freeze your Mastercard debit or credit card.
• View your card PIN within the app.
• Raise disputes for card transactions you don’t recognise.
• Track the status of your raised disputes.
• See information about your Santander products to help you make the most of your money.

Quick, easy payments
• Pay a Santander credit card using your Santander current account.
• Make secure, fast payments.
• Manage your Direct Debits and standing orders.
• Deposit your cheques.
• Use Touch ID, Face ID or your Security Number to authorise transactions made online, and consents with third-party providers.

Your money, your way
• Sign up to My Money Manager for insights and tips about your money.
• Get cashback at top retailers with our reward platform.
• See alerts you’ve set up to help keep you informed.
• Set up ‘Quick Balance’ on your device’s Today View and see the balance of your chosen account. screen to see your chosen account balance.


Before you start
We’ll send a One Time Passcode to the mobile number that’s registered to your account.

Once that’s done, it takes just a few minutes to get started with Mobile Banking.
1. Open the app and enter your Online Banking log on details
2. We’ll send you a One Time Passcode (OTP) by text message
3. Enter the code into the app to register your device
4. We’ll ask if you want to set up Touch ID or Face ID to log on

And that’s it, you’re in. Be sure to allow ‘push notifications’ to get messages from us straight to your phone’s home screen.

Remember …

Never share a One Time Passcode (OTP) with another person. Not even a Santander employee.
Never download software or let anyone log on to your computer or devices remotely following or during a cold call.
Never enter your Online Banking details after clicking on a link in an email or text message.

All interest and Retailer Offer rates within our App Store images are for visual purposes only and may not be indicative of our actual rates.

(English language only)

Santander Mobile Banking will not run on devices that have been jailbroken.

Please make sure you have the latest Apple software on your phone so that our app runs smoothly. Your device will need to be running iOS version 13 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking to access your accounts.

Apple, Touch ID and Face ID are trademarks of Apple Inc. registered in the US and other countries. App store is a service mark of Apple Inc.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.

Use Touch ID, Face ID or your Security Number to quickly access your accounts, including your mortgage. You can pay your bills, friends, and mobile contacts with ease.

Business customer? Download our ‘Santander Mobile Business Banking’ app.

Manage your accounts
• Go paper-free and manage your settings.
• View your statements and documents.
• Use our 24/7 ‘Chat’ service to ask your banking questions.
• See your running account balances and transaction history.
• Check pending transactions for your current account and credit card.
• Arrange mortgage overpayments or change to a new deal with us.
• Report your credit or debit card as lost, stolen or damaged.
• Freeze your Mastercard debit or credit card.
• View your card PIN within the app.
• See information about your Santander products to help you make the most of your money.

Quick, easy payments
• Pay a Santander credit card using your Santander current account.
• Make secure, fast payments.
• Manage your Direct Debits and standing orders.
• Use Touch ID, Face ID or your Security Number to authorise transactions made online, and consents with third-party providers.

Your money, your way
• Sign up to My Money Manager for insights and tips about your money.
• Get cashback at top retailers with our reward platform.
• See alerts you’ve set up to help keep you informed.
• Set up ‘Quick Balance’ on your device’s Today View and see the balance of your chosen account. screen to see your chosen account balance.


Before you start
We’ll send a One Time Passcode to the mobile number that’s registered to your account.

Once that’s done, it takes just a few minutes to get started with Mobile Banking.
1. Open the app and enter your Online Banking log on details
2. We’ll send you a One Time Passcode (OTP) by text message
3. Enter the code into the app to register your device
4. We’ll ask if you want to set up Touch ID or Face ID to log on

And that’s it, you’re in. Be sure to allow ‘push notifications’ to get messages from us straight to your phone’s home screen.

Remember …

Never share a One Time Passcode (OTP) with another person. Not even a Santander employee.
Never download software or let anyone log on to your computer or devices remotely following or during a cold call.
Never enter your Online Banking details after clicking on a link in an email or text message.

All interest and Retailer Offer rates within our App Store images are for visual purposes only and may not be indicative of our actual rates.

(English language only)

Santander Mobile Banking will not run on devices that have been jailbroken.

Please make sure you have the latest Apple software on your phone so that our app runs smoothly. Your device will need to be running iOS version 13 or above to use this app. If you are unable to update to this version, please log on to Santander Online Banking to access your accounts.

Apple, Touch ID and Face ID are trademarks of Apple Inc. registered in the US and other countries. App store is a service mark of Apple Inc.

Santander UK plc. Registered Office: 2 Triton Square, Regent's Place, London, NW1 3AN, United Kingdom. Registered Number 2294747. Registered in England and Wales. www.santander.co.uk. Telephone 0800 389 7000. Calls may be recorded or monitored. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Our Financial Services Register number is 106054. You can check this on the Financial Services Register by visiting the FCA’s website www.fca.org.uk/register. Santander and the flame logo are registered trademarks.