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Release Notes: Version 2.3.1

Dear Valued eGovPH Users,

We're excited to announce the release of our latest update, Version 2.3.1, for the eGovPH App! This update focuses on improving the overall user experience with enhanced security measures and some helpful changes.

What's New:

1. Enhanced Liveness Check
2. In-App Rating Eligibility Update
3. Offline Mode Banner UI Updates
4. Fix for Scanned Passport File too large error
5. Fix for Pending Account with Philippine number still asking for Mobile OTP

We appreciate your continued support for the eGovPH App!

If you have any questions or suggestions, please feel free to reach out to our dedicated support team at support@e.gov.ph.

Best regards,

The eGovPH Team

Release Notes: Version 2.3.0

Dear Valued eGovPH Users,

We are always working to refine and improve your eGovPH App experience. Our latest update, Version 2.3.0, introduces a streamlined National ID system, enhanced offline functionality, and improved news browsing!

What's New:

1. Introducing the New Profile Page:
We've replaced the National ID UI with a dedicated Profile Page offering a more intuitive experience.
* ID Slider: Easily view your Wallet ID by swiping up or down.
* Enlarged QR Code and ID: Improved visibility for clear scanning and verification.
* In-app Nudges: Timely reminders and helpful tips to guide you through your Profile page.
* Verified Users Only: These features is available exclusively to verified users.

2. New Offline Access:
Enjoy the convenience of accessing your National ID even without an internet connection.
* Verified Users with National ID Only: Offline mode is available for users who have verified their accounts and possess a National ID.

3. Improved News Experience:
Smoother pagination and enhanced loading resources make browsing news articles on eGovPH a breeze.

Thank you for choosing eGovPH App! We appreciate your continued support. We always value your input! Should you have any questions or suggestions, please feel free to reach out to our dedicated support team at support@e.gov.ph.


Best regards,
The eGovPH Team

Release Notes: Version 2.2.0

Dear Valued eGovPH Users,

We are always working to refine and improve your eGovPH experience. Our latest update, Version 2.2.0, is packed with new features and enhancements to better serve you.

What's New:

Additional Mobile ID Wallet:
We've expanded our Mobile ID wallet to include more ID types. You can now view your PRC, OWWA, and Senior IDs, providing easier access to your Mobile ID Wallet.

New Signup Implementation:
Our enhanced signup process is now faster and more user-friendly, capturing comprehensive user information to ensure a smoother registration experience.

Login and Signup OTP Additional Security Enhancement:
We've strengthened our OTP verification system for both login and signup processes by adding new layers of security, ensuring your account remains secure.

Your feedback is a crucial part of our journey towards continuous improvement. Should you have any inquiries or wish to provide further feedback, please reach out to our dedicated support team at support@e.gov.ph.

Thank you for your continued support and for choosing eGovPH for your service needs.

Best regards,
eGovPH Team

Release Notes: Phase 7 HOT-FIX 1.3

Dear Valued eGovPH Users,

We're pleased to announce the latest updates to improve your experience with the eGovPH Service. In response to your feedback, we've swiftly addressed a critical issue to ensure smoother navigation and functionality.

What's Improved:

Service Accessibility:
Fixed Non-PH Number OTP Issue: We've resolved an issue where users with non-PH mobile numbers were prompted for OTP when accessing specific services like OFW OWWA and OEC, Health Vaxcert. Now, users with non-PH numbers will seamlessly access their selected services without being prompted for OTP.

Your feedback is invaluable to us. If you encounter any further issues or have suggestions for improvement, please don't hesitate to contact our dedicated support team at support@e.gov.ph.

Thank you for your continued support and for choosing eGovPH for your service needs.

Best regards,
eGovPH Team

Release Notes: Phase 7 HOT-FIX 1.2

Dear Valued eGovPH Users,

We are always working to refine and improve your eGovPH experience. Following our recent Phase 7 Update, we've swiftly moved to correct a few issues to further stabilize and enhance our platform's functionality.

What’s New:

Digital ID:
Enhanced QR Code Security: Now, when you tap on the Digital ID tab, the QR code will automatically refresh its value. This provides an additional layer of security for your Digital ID.

Should you have any inquiries or wish to provide further feedback, please reach out to our dedicated support team at support@e.gov.ph.

Best regards,
eGovPH Team

Release Notes: Phase 7 HOT-FIX 1.1

Dear Valued eGovPH Users,

We are always working to refine and improve your eGovPH experience. Following our recent Phase 7 Update, we've swiftly moved to correct a few issues to further stabilize and enhance our platform's functionality.

What’s New:

Digital ID:
* Header Label Change: Updated "Philippine Identification Card" to "Philippine National ID" for clarity.
* National ID QR Value: Enabled scanning by authorized verification scanners.
* National ID Background: Refreshed background image for a modern look.

KYC:
* Check Information Again Button: Added to the Submit Valid ID UI for users who have failed eKYC.

Profile:
* Profile Picture Cache: Enhanced to address caching issues.
* Personal Information Signature: Now always visible, removing the show/hide functionality.

Passport:
* Scanned Image Enhancement: Improved quality for passport scanned images.

Security:
* OTP Security Enhancement: Added additional layers of security for peace of mind.

App Maintenance:
* Maintenance Mode Enhancements: Improved maintenance mode with page refresh and redirection to eTravel.

We apologize for any inconvenience these issues may have caused and appreciate your continued patience as we strive to make your eGovPH experience as smooth and efficient as possible. Our team is deeply committed to providing a user-friendly, secure, and effective digital government platform. Should you have any inquiries or wish to provide further feedback, please reach out to our dedicated support team at support@e.gov.ph.

Best regards,
eGovPH Team

Release Notes: Phase 7 HOT-FIX 1.1

Dear Valued eGovPH Users,

We are dedicated to refining and improving your eGovPH experience. Following our recent Phase 7 Update, we've swiftly addressed a few issues to further stabilize and enhance our platform's functionality. Here's what's been updated in HOT-FIX 1.1:

1. Add/Update Passport Information Bug Fix:
* We have resolved an issue that users encountered while adding or updating their passport information.

We apologize for any inconvenience caused by these issue and appreciate your continued patience. Our team remains deeply committed to providing a user-friendly, secure, and effective digital government platform. For inquiries or further feedback, please reach out to our dedicated support team at support@e.gov.ph.

Best regards,
eGovPH Team

Release Notes: Phase 7 HOT-FIX 1.0

Dear Valued eGovPH Users,

We are dedicated to refining and improving your eGovPH experience. Following our recent Phase 7 Update, we've swiftly addressed a few issues to further stabilize and enhance our platform's functionality. Here's what's been updated in HOT-FIX 1.0:

1. Introduction of the New "Need Help" Banner on the Dashboard:
* We're excited to introduce a brand-new "Need Help" banner feature on the dashboard. This UI enhancement makes it easier for you to reach out for support whenever needed.

2. News Pagination Performance:
* We've significantly improved loading times for browsing news updates. Enjoy a smoother and more responsive pagination experience while staying updated with the latest news.

3. Digital ID Scan Fix:
* We've fixed the issue causing the app to crash during the QR scanning process for Digital IDs. Rest assured, the verification process is now seamless for all users.

4. Dashboard Status Label Correction:
* Corrected a bug where the dashboard displayed incorrect status labels for accounts that have been rejected. You can now view accurate account status information, ensuring clarity and transparency.

5. Digital ID Typographical error:
* A typographical error within the Digital ID section has been identified and corrected.

We apologize for any inconvenience caused by these issues and appreciate your continued patience. Our team remains deeply committed to providing a user-friendly, secure, and effective digital government platform. For inquiries or further feedback, please reach out to our dedicated support team at support@e.gov.ph.

Best regards,
eGovPH Team

Release Notes: Phase 7 Update

Dear Valued eGovPH Users,

We're excited to roll out the Phase 7 Update, packed with features and improvements to elevate your eGovPH experience.

Here's what's new:

1. Stay Informed with Enhanced Notifications:
* Receive important updates promptly with Firebase Push Notifications, keeping you engaged and informed.
2. Simplified KYC Process:
* Enjoy a revamped KYC process with:
* Clear instructions for failed KYC users on acceptable IDs.
* A review page to double-check your basic info before proceeding with the liveness check.
* Support for foreign users through streamlined passport input.
3. National ID Made Easier:
* Experience a refreshed National ID interface catering to all users, including foreigners and those without a PhilSys ID.
* Convenient landscape mode for PhilSys ID holders and improved upload interface for smoother verification.
4. Seamless Webview Services:
* Never worry about logging out again with Single Sign-On (SSO) enhancements across all services.
5. Tailored KYC Experience:
* Enjoy a personalized KYC experience with dynamic suffix selection directly from an API.
6. Secure Access with Biometric Backup:
* Safeguard your access with a password input option after multiple failed biometric attempts.
7. Bug Fixes and UI Enhancements:
* Say goodbye to crashes with the fixed news pagination issue.
* Travel hassle-free with the resolved loading problem for passport information in eTravel.
* Experience smoother navigation with improved alignment and animations on the dashboard.

We're committed to providing you with a user-friendly, efficient, and secure digital government platform. Your feedback drives our continuous improvement journey. For any inquiries or feedback, please contact our dedicated support team at support@e.gov.ph.


Best regards,
eGovPH Team

Release Notes: Phase 6 Update 1.4

Introduction:

Dear Valued eGovPH Users,

In our ongoing effort to refine and improve your eGovPH experience, we're excited to announce the Phase 6 Update 1.4. This update focuses on enhancing the security and convenience of our verification processes.

Update Highlights:

SMS OTP and Email Code Resend Timer Enhancement: Understanding the importance of both security and user convenience, we have extended the resend timer for SMS OTPs (One-Time Passwords) and Email verification codes from 1 minute to 3 minutes. This adjustment aims to provide users with additional time to accurately receive and input their codes without compromising on security.

For any inquiries or feedback, please don't hesitate to reach out to our dedicated support team at support@e.gov.ph.

Best regards,
eGovPH Team