七麦数据

Release Notes Phase 10: Version 2.4.2

Dear Valued eGovPH Users,

Get ready for a spooktacular experience! We're thrilled to announce the release of Version 2.4.2 for the eGovPH App, featuring a limited-time Halloween theme.

What's New:

Halloween Theme: Immerse yourself in the spirit of Halloween with a spooky new app theme.
We hope you enjoy this festive update!

We appreciate your continued support for the eGovPH App. If you have any questions, feedback, or suggestions, please feel free to contact our dedicated support team at support@e.gov.ph.

Best regards,

The eGovPH Team

Release Notes Phase 10: Version 2.4.1

Dear Valued eGovPH Users,

We're excited to announce the release of Version 2.4.1 for the eGovPH App! 
This update addresses some user-reported issues and introduces new features to further enhance your experience.

What's New:

Improved In-App Notification History: 
We've fixed an issue that caused loading problems in the In-App Notification History.

Driver's License in Wallet ID: 
We’re preparing the app to display your Driver’s License. Stay tuned for future updates that will allow you to 
view your Driver’s License directly within the eGovPH app.

National ID Update: 
The QR code value displayed on the front of your National ID in the app has been updated to reflect the latest format.

Failed eKYC Redirection:
If your eKYC (electronic Know Your Customer) verification fails and to check information again,
you'll now be redirected to a dedicated "Confirm Information" page where you can review and 
update your details before attempting verification again.

We appreciate your continued support for the eGovPH App. If you have any questions, feedback, or suggestions, please feel free to contact our dedicated support team at support@e.gov.ph.

Best regards,

The eGovPH Team

Release Notes Phase 10: Version 2.4.0

Dear Valued eGovPH Users,

We’re excited to introduce Version 2.4.0, the latest update for the eGovPH App! This release brings several enhancements focused on improving usability,
streamlining processes, and enriching your app experience.

What’s New:
1. Revised Live Selfie Instruction:
* We've updated the instructions for taking a live selfie to make the process clearer and more intuitive, ensuring smoother identity verification.
2. Enhanced Profile In-App Nudges:
* In-app nudges have been refined to offer timely reminders and helpful tips for managing your profile effectively, guiding users through essential steps.
3. Mandatory Signature Addition:
* A signature is now required to complete key profile updates, ensuring secure identification and enabling access to important services.
4. "Love Our App" Banner Visibility on Home Page:
* We changed how the banner is shown and hidden based on what the you do. Keeping your home page clutter-free while still ensuring important updates reach you.
5. Home Page Notification Bell Redirection:
* The notification bell now redirects directly to your in-app notification page.
6. Revised Push Notification Permission Request:
* We’ve improved the permission request process for push notifications, ensuring you stay informed without interruptions while maintaining control over your preferences.
7. SMS OTP Page with Redirect to Email Login Button:
* If you encounter issues with SMS OTP, you can now conveniently switch to email login directly from the OTP page, offering more flexibility during login.
8. Settings Page with Push Notification Toggle:
* The new settings page includes a toggle for enabling or disabling push notifications, giving you greater control over your app notifications.
9. New UI for In-App Notification History:
* We’ve introduced a sleek new interface for viewing your in-app notification history, making it easier to track and manage alerts at your convenience.

We truly appreciate your continued support for the eGovPH App. If you have any questions, feedback, or suggestions, feel free to contact our dedicated support team at support@e.gov.ph.

Best regards,
The eGovPH Team

Release Notes: Version 2.3.2

Dear Valued eGovPH Users,

We're excited to announce the release of our latest update, Version 2.3.2, for the eGovPH App! This update focuses on improving the overall user experience and some helpful changes.

What's New:

1. Showing Passport details when updating passport information
2. Additional enhancement for KYC and support for non-verified emails

We appreciate your continued support for the eGovPH App!

If you have any questions or suggestions, please feel free to reach out to our dedicated support team at support@e.gov.ph.

Best regards,

The eGovPH Team

Release Notes: Version 2.3.1

Dear Valued eGovPH Users,

We're excited to announce the release of our latest update, Version 2.3.1, for the eGovPH App! This update focuses on improving the overall user experience with enhanced security measures and some helpful changes.

What's New:

1. Enhanced Liveness Check
2. In-App Rating Eligibility Update
3. Offline Mode Banner UI Updates
4. Fix for Scanned Passport File too large error
5. Fix for Pending Account with Philippine number still asking for Mobile OTP

We appreciate your continued support for the eGovPH App!

If you have any questions or suggestions, please feel free to reach out to our dedicated support team at support@e.gov.ph.

Best regards,

The eGovPH Team

Release Notes: Version 2.3.0

Dear Valued eGovPH Users,

We are always working to refine and improve your eGovPH App experience. Our latest update, Version 2.3.0, introduces a streamlined National ID system, enhanced offline functionality, and improved news browsing!

What's New:

1. Introducing the New Profile Page:
We've replaced the National ID UI with a dedicated Profile Page offering a more intuitive experience.
* ID Slider: Easily view your Wallet ID by swiping up or down.
* Enlarged QR Code and ID: Improved visibility for clear scanning and verification.
* In-app Nudges: Timely reminders and helpful tips to guide you through your Profile page.
* Verified Users Only: These features is available exclusively to verified users.

2. New Offline Access:
Enjoy the convenience of accessing your National ID even without an internet connection.
* Verified Users with National ID Only: Offline mode is available for users who have verified their accounts and possess a National ID.

3. Improved News Experience:
Smoother pagination and enhanced loading resources make browsing news articles on eGovPH a breeze.

Thank you for choosing eGovPH App! We appreciate your continued support. We always value your input! Should you have any questions or suggestions, please feel free to reach out to our dedicated support team at support@e.gov.ph.


Best regards,
The eGovPH Team

Release Notes: Version 2.2.0

Dear Valued eGovPH Users,

We are always working to refine and improve your eGovPH experience. Our latest update, Version 2.2.0, is packed with new features and enhancements to better serve you.

What's New:

Additional Mobile ID Wallet:
We've expanded our Mobile ID wallet to include more ID types. You can now view your PRC, OWWA, and Senior IDs, providing easier access to your Mobile ID Wallet.

New Signup Implementation:
Our enhanced signup process is now faster and more user-friendly, capturing comprehensive user information to ensure a smoother registration experience.

Login and Signup OTP Additional Security Enhancement:
We've strengthened our OTP verification system for both login and signup processes by adding new layers of security, ensuring your account remains secure.

Your feedback is a crucial part of our journey towards continuous improvement. Should you have any inquiries or wish to provide further feedback, please reach out to our dedicated support team at support@e.gov.ph.

Thank you for your continued support and for choosing eGovPH for your service needs.

Best regards,
eGovPH Team

Release Notes: Phase 7 HOT-FIX 1.3

Dear Valued eGovPH Users,

We're pleased to announce the latest updates to improve your experience with the eGovPH Service. In response to your feedback, we've swiftly addressed a critical issue to ensure smoother navigation and functionality.

What's Improved:

Service Accessibility:
Fixed Non-PH Number OTP Issue: We've resolved an issue where users with non-PH mobile numbers were prompted for OTP when accessing specific services like OFW OWWA and OEC, Health Vaxcert. Now, users with non-PH numbers will seamlessly access their selected services without being prompted for OTP.

Your feedback is invaluable to us. If you encounter any further issues or have suggestions for improvement, please don't hesitate to contact our dedicated support team at support@e.gov.ph.

Thank you for your continued support and for choosing eGovPH for your service needs.

Best regards,
eGovPH Team

Release Notes: Phase 7 HOT-FIX 1.2

Dear Valued eGovPH Users,

We are always working to refine and improve your eGovPH experience. Following our recent Phase 7 Update, we've swiftly moved to correct a few issues to further stabilize and enhance our platform's functionality.

What’s New:

Digital ID:
Enhanced QR Code Security: Now, when you tap on the Digital ID tab, the QR code will automatically refresh its value. This provides an additional layer of security for your Digital ID.

Should you have any inquiries or wish to provide further feedback, please reach out to our dedicated support team at support@e.gov.ph.

Best regards,
eGovPH Team

Release Notes: Phase 7 HOT-FIX 1.1

Dear Valued eGovPH Users,

We are always working to refine and improve your eGovPH experience. Following our recent Phase 7 Update, we've swiftly moved to correct a few issues to further stabilize and enhance our platform's functionality.

What’s New:

Digital ID:
* Header Label Change: Updated "Philippine Identification Card" to "Philippine National ID" for clarity.
* National ID QR Value: Enabled scanning by authorized verification scanners.
* National ID Background: Refreshed background image for a modern look.

KYC:
* Check Information Again Button: Added to the Submit Valid ID UI for users who have failed eKYC.

Profile:
* Profile Picture Cache: Enhanced to address caching issues.
* Personal Information Signature: Now always visible, removing the show/hide functionality.

Passport:
* Scanned Image Enhancement: Improved quality for passport scanned images.

Security:
* OTP Security Enhancement: Added additional layers of security for peace of mind.

App Maintenance:
* Maintenance Mode Enhancements: Improved maintenance mode with page refresh and redirection to eTravel.

We apologize for any inconvenience these issues may have caused and appreciate your continued patience as we strive to make your eGovPH experience as smooth and efficient as possible. Our team is deeply committed to providing a user-friendly, secure, and effective digital government platform. Should you have any inquiries or wish to provide further feedback, please reach out to our dedicated support team at support@e.gov.ph.

Best regards,
eGovPH Team